Shipping

Free shipping on domestic orders over $150 before tax*.

 

Please allow a minimum of 3-5 business days for your order to be processed and picked up by the carrier.

 

We ship via FedEx Ground and Canada Post, if you have a preference or require rush shipping please call the store prior to placing your order. Changing carriers or upgraded shipping is subject to additional fees. Please ensure your address is correct upon placing your order as we cannot redirect the parcel once it is with the carrier. You will receive a tracking number with the order confirmation once it has been completed. Please allow 1-2 business days for the tracking number to show in the carrier's system. Once the parcel is with the carrier it is the customer's responsibility to track the shipment and ensure proper delivery.

 

Please be aware that carrier delivery times can vary and we do not guarantee specific delivery times.

 

International shipments are subject to duty and customs clearance fees. These charges are the responsibility of the customer and are non-refundable. Delivery times on international shipments can be delayed if the parcel is held up in customs. 

 

Curbside pickup is available at our Calgary location during business hours, please allow at least 1 business day for curbside to avoid delays when you arrive.

 

*Dangerous goods shipping surcharges apply to air vest cartridges and vests that include air cartridges. Dangerous goods must be able to be shipped to a ground address within Canada only.

 

Important COVID-19 information:

Please note, once your parcel is with the carrier it may take longer than normal to be delivered due to increased shipment volumes with the carriers and increased safety measures for the carrier employees due to COVID-19. We appreciate your patience and understanding as the carriers get the parcels delivered as timely and safely as possible.